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Shipping Policy

Thank you for visiting and shopping at Projects817.com The Following are the terms and conditions that constitute our Shipping Policy.

 

Standard Shipping is free on all orders!

Projects817.com brings you a line of handcrafted, made-to-order clothing and accessories designed by us and available at PROJECTS817'S Online Store. 

Our items are handmade once ordered and created with the highest quality, ethically sourced materials.  
Manufacturing our items "to order" is a greener and more efficient technique - meaning that we diminish the amount of waste produced by Mass Production and lessen our carbon footprint.

 

"ALL GOOD THINGS TAKE TIME"

It does mean things take a bit longer to arrive to your doorstep, however the benefits of this production technique outweighs the longer wait. Please allow 7-10 business days for production, and quality inspection before your item is shipped. Once your items have been cleared and shipped, you will be notified via email and provided a tracking number. You should receive items in about 2-4 weeks depending on the shipment method selected.

 

Projects817.com is responsible for your new purchase until it reaches the Post Office. After that, it is out of our control and can’t be held responsible.

Please note, that In the case that your shipment is lost or damaged in transit:

  • You are responsible to file the claim with the shipper/Carrier.
  • We are not responsible for lost packages during transit.
  • We are not responsible for shipments sent to a forwarding service or companies.
  • If you place an order and your delivery address is a forwarding address, you are responsible for communicating your forwarding company or service to locate your shipment.
  • We are also not responsible for damage or delays due to acts of nature.
  • Once the package leaves our hands it is completely out of our control and no longer our responsibility.

 

DOMESTIC (UNITED STATES) SHIPPING POLICY:

Shipment processing timeframe

All orders are processed within 7-10 business days. Please allow an additional 2- 4 weeks for transit and delivery.  

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email. Estimated delivery can be located on each product page.  Standard shipping is free and upgraded shipping options and charges will be calculated and displayed at checkout.

SHIPMENT CONFIRMATION & ORDER TRACKING:

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 48 hours.

CUSTOMS, DUTIES AND TAXES:

Projects817.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES :

Projects817.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

INTERNATIONAL SHIPPING POLICY :

Currently we ship most items to the following countries:¬†ÔĽŅ

Australia
 Austria
 Belgium
 Bulgaria
 Canada 
Cyprus
 Croatia
Czech Republic
 Denmark
 Estonia
Finland
 France
 Greece
Hong Kong
 Hungary
 Iceland
 Ireland
 Italy
Japan
 Luxembourg
Macau
Malaysia
 Mexico
 Netherlands
 New Zealand
 Norway
 Poland
Portugal
 Romania
Singapore
Slovakia
Slovenia
 Spain
 Sweden
Switzerland
Taiwan
 United Kingdom