Privacy Policy

Information We Collect

Information You Give Us

When you place or attempt to place an order through the Site, we may collect information needed to process your order and provide customer service, including:

• Your name
• Billing and shipping addresses
• Payment information, such as card or payment-processor details
• Email address
• Phone number

Information Collected When You Browse

When you visit the Site, certain information may be collected automatically. This can include your browser type, IP address, time zone, cookie information, pages or products viewed, referring websites or search terms, and how you interact with the Site.

We may collect this information through technologies such as:

• Cookies — small files stored on your device that help websites remember information and understand how visitors use the Site. You can learn more about cookies at allaboutcookies.org.
• Log files — which may record information such as your IP address, browser type, internet service provider, referring or exit pages, and timestamps.
• Web beacons, tags, and pixels — technologies that help us understand how visitors use and interact with the Site.

How We Use Your Information

We use your information to run Projects817, fulfill your orders, and create a better shopping experience.

This may include using your information:

• To process payments and fulfill orders
• To send order confirmations, shipping updates, and other order-related communications
• To communicate with you about your order or customer account
• To help detect and prevent potential fraud or other security risks
• To understand how people use our Site and improve its performance
• To personalize parts of your shopping experience
• To send marketing, offers, or updates when you’ve chosen to receive them

When We Share Information

We don’t share information just for the sake of sharing it. We provide information to service providers when it’s needed to operate our store, process orders, understand Site activity, or provide services you request.

These providers may include:

• Shopify, which powers our online store. You can review Shopify’s Privacy Policy.
• Google Analytics, which may help us understand how visitors use our Site. You can review Google’s Privacy Policy or learn about the Google Analytics opt-out browser add-on.

We may also disclose information when required to comply with applicable laws, regulations, court orders, subpoenas, lawful requests, or when reasonably necessary to protect our rights.

Personalized Advertising & Marketing

We may use certain information about how you interact with Projects817 to help show you more relevant advertising, content, or updates.

Depending on the platform, you may be able to manage advertising preferences directly through:

• Meta / Facebook Ad Preferences
• Google Ad Settings
• Microsoft Advertising Settings

You can also explore additional advertising choices through the Digital Advertising Alliance.

Do Not Track

Some browsers allow you to send a “Do Not Track” signal when you visit a website. Our Site does not currently change its data collection practices solely in response to these browser signals.

Your Privacy Rights

Depending on where you live, privacy laws may give you certain rights regarding your personal information.

These rights may include the ability to request access to, correction of, or deletion of certain personal information we hold about you.

For customers in the European Economic Area and other locations with similar privacy protections, we may process information when it is necessary to fulfill a contract with you — such as processing an order — or when we have another lawful basis to do so.

Your information may also be processed or stored outside your country, including in Canada and the United States, depending on the service providers we use.

To make a privacy request, contact us at customerservice@projects817.com.

How Long We Keep Information

We keep order and customer information for as long as reasonably necessary to operate our business, maintain our records, fulfill legal or accounting obligations, resolve disputes, and provide customer service.

Where applicable, you may request deletion of eligible personal information by contacting us.

California Privacy Rights

California residents may have additional rights regarding how their personal information is collected, used, or shared.

To learn more or manage applicable privacy choices, visit our Do Not Sell or Share My Personal Information page.

When This Policy Changes

Privacy practices can change as our store, technology, and legal requirements change. When they do, we may update this policy so it continues to reflect how Projects817 handles your information.

The most current version will always appear on this page along with its updated date.