Track Your Order

Where's my order?

Track Your Order

Your order is made especially for you. Once it ships, you can check the journey right here with your tracking number—or look it up using your order details.

Projects817 editorial image of a woman lying down
What happens after you order
01 Made for you

Projects817 pieces are made to order. Please allow approximately 7–10 days after placing your order for production before your package ships.

02 On the way

Once your order ships, delivery typically takes approximately 20–25 days.

Follow Your Package

Have your shipping confirmation handy? Enter the tracking number to see the latest carrier updates.

Your tracking number appears in your shipping confirmation email.

OR
No tracking number yet?Look up your order without leaving this page first. Look Up My Order

Sign in with the email you used at checkout to find your order history and any available shipping updates. You can also open your order directly from the link in your confirmation email.

View My Orders Contact Us

Checked out as a guest or can't find your order? Contact us with your order number and checkout email so we can help.

Shipment updates are provided by 17TRACK. Results appear here when the tracking widget is available; you can also open our tracking portal.

Tracking looking a little quiet?

Don't worry — tracking updates can sometimes take a few days to appear after your shipping confirmation is sent. Once the carrier scans your package, you'll start seeing movement.

Your Orders

Have a Projects817 account? Sign in to see your order history and available tracking information in one place.

View My Orders

Need a Hand?

If your tracking hasn't updated for an extended period or something doesn't look right, reach out and we'll help you figure out what's going on.

Contact Us
Still have a question? We're here to help.

Reach out at customerservice@projects817.com and we'll help you sort it out.