Terms of Service

Terms of Service

Updated September 2, 2026

Welcome to Projects817.

These Terms of Service (“Terms”) explain the rules that apply when you visit, browse, or shop at projects817.com (the “Site”).

By using our Site or placing an order with us, you agree to these Terms and the policies linked throughout them. We know Terms aren’t exactly exciting reading, but they help keep expectations clear on both sides.

1. The Basics

Throughout these Terms, “we,” “us,” and “our” refer to Projects817.

We provide this Site, along with the information, products, tools, and services available through it, subject to these Terms. If you don’t agree with them, please don’t use the Site or place an order.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to offer Projects817 products online.

2. Using Our Store

By using this Site, you confirm that you are at least the age of majority where you live, or that you have given permission for any minor dependents under your care to use the Site.

Please use Projects817 and our Site as intended. You may not use our products, services, or Site for illegal or unauthorized purposes or in a way that violates applicable laws or the rights of others.

Misuse of the Site may result in your access being restricted or terminated.

3. General Conditions

We reserve the right to refuse or limit service when reasonably necessary, including to protect Projects817, our customers, or our Site from suspected fraud, misuse, abuse, or unlawful activity.

Information you submit through the Site may travel across different networks and systems. Payment information is encrypted during transmission.

Projects817 content, products, designs, and services may not be reproduced, duplicated, copied, sold, resold, or exploited without our written permission, except where permitted by law.

4. Site Information

We do our best to keep Projects817 information clear, accurate, and current. Occasionally, something may be outdated, incomplete, or simply wrong.

If we spot an error, we reserve the right to correct or update it.

5. Products, Pricing & Availability

Product availability, designs, collections, and prices may change from time to time. We may modify, limit, or discontinue a product or service when necessary.

We work to represent our products as accurately as possible. Still, screens are screens. Display settings, lighting, materials, and other factors can cause colors or details to look slightly different in person.

Made to order is part of how we do things.
Projects817 pieces are created after they’re ordered rather than produced as large amounts of inventory waiting on a shelf.

Because of that, production time is part of your order timeline. Please review our Shipping Policy and individual product information for current production and delivery estimates.

Purchases are also subject to our Returns & Exchanges Policy.

6. Orders, Billing & Account Information

When you place an order, you agree to provide accurate, complete, and current billing, shipping, contact, and account information.

Please double-check those details before checking out. Accurate information helps us get your order where it needs to go and reach you if something needs attention.

We may decline, limit, or cancel an order when reasonably necessary. This may include suspected fraud, pricing or inventory errors, unauthorized resale activity, or other circumstances that could affect Projects817 or our customers.

If we cancel an order after payment has been collected, any applicable refund will be returned to the original payment method.

For return and exchange details, visit our Returns & Exchanges Policy.

7. Third-Party Tools & Links

From time to time, our Site may include tools, services, or links provided by third parties.

Those websites and services have their own terms, privacy practices, and policies. Because they’re operated outside Projects817, we don’t control their content or how they operate.

We recommend reviewing the applicable policies before using a third-party service or completing a transaction through one.

8. Content, Reviews & Feedback

We love seeing how our community makes Projects817 their own.

If you voluntarily submit a review, comment, photo, feedback, idea, or other content directly to us or through features on our Site, you confirm that you have the right to share it.

You may not submit content that is unlawful, abusive, fraudulent, misleading, infringing, or that violates another person’s rights.

We may moderate or remove content that violates these Terms or is otherwise inappropriate for our Site.

9. Your Personal Information

How we collect, use, and handle personal information is explained in our Privacy Policy.

If you have questions about your information or privacy rights, the Privacy Policy also explains how to contact us.

10. Errors, Inaccuracies & Omissions

We’re human, and occasionally a typo, pricing error, product-detail mistake, or other inaccurate piece of information may make its way onto the Site.

If that happens, we may correct the information, update the Site, or cancel or adjust an affected order when appropriate.

If a change affects an order you’ve already placed, we’ll communicate with you when necessary.

11. What You Can’t Use the Site For

Projects817 should be a safe and legitimate place to shop. You may not use our Site or its content to:

  • Break applicable laws or regulations
  • Infringe intellectual property or other legal rights
  • Harass, threaten, abuse, or unlawfully discriminate against others
  • Upload viruses, malware, or other malicious code
  • Collect or misuse another person’s personal information
  • Spam, phish, scrape, or engage in fraudulent activity
  • Attempt to bypass or interfere with Site security
  • Use the Site in a way that could damage or disrupt its operation

We may restrict or terminate access when these rules are violated.

12. Warranties & Limitation of Liability

We work to keep Projects817 running smoothly, but websites, networks, carriers, and technology don’t always cooperate.

We cannot guarantee that access to the Site will always be uninterrupted, timely, secure, or error-free.

Except where we specifically state otherwise, and to the extent permitted by applicable law, the Site and its services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by applicable law, Projects817 and its affiliates, employees, service providers, and partners will not be liable for indirect, incidental, special, consequential, or similar damages arising from use of the Site or our services.

Nothing in these Terms is intended to remove or limit any consumer rights that cannot legally be excluded or limited.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Projects817 and its affiliates, employees, partners, and service providers harmless from claims, liabilities, damages, or reasonable legal expenses resulting from your violation of these Terms, misuse of the Site, or violation of another person’s rights.

14. Severability

If one part of these Terms is found to be unlawful or unenforceable, that part will be limited or removed only to the extent necessary. The rest of the Terms will continue to apply.

15. Termination

You can stop using our Site whenever you choose.

We may restrict or terminate access when reasonably necessary, including when we believe these Terms have been violated or action is needed to protect Projects817, our Site, or our customers.

Obligations that are intended to continue after termination will remain in effect where applicable.

16. The Full Agreement

These Terms, together with the policies and information referenced here, form the agreement between you and Projects817 regarding your use of our Site and services.

If we don’t immediately enforce a provision of these Terms, that doesn’t mean we’ve waived our right to enforce it later.

17. Governing Law

These Terms and any agreements through which we provide services to you are governed by applicable laws of the United States, subject to any consumer protections or other rights that apply to you under applicable law.

18. When These Terms Change

Projects817 will grow and change, and sometimes these Terms will need to change with it.

We may update these Terms to reflect changes to our Site, products, services, business practices, or legal requirements.

The current version will always be available on this page along with its updated date. Your continued use of the Site after changes take effect means the updated Terms apply to your continued use.

Still have a question?
We’re here to help.

If there’s something in these Terms you’d like help understanding, reach out to us.

📧 customerservice@projects817.com