Terms of Service

📝 Terms of Service

Updated October 8th, 2025

Welcome to Projects817! These Terms of Service (“Terms”) outline how we operate our website and online store at projects817.com (the “Site”). By visiting, browsing, or purchasing from us, you agree to these Terms — so please read them carefully.

Throughout this page, the terms “we,” “us,” and “our” refer to Projects817. By using our Site, you accept all terms, conditions, and policies described here or linked from this page.


1. Overview

Projects817 provides this Site, along with all information, tools, and services, on the condition that you agree to these Terms. If you do not agree, please do not use our website or purchase our products.

We may update these Terms from time to time — the latest version will always appear here. Your continued use of our Site after updates means you accept any changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products to you.

2. Online Store Terms

By using this Site, you confirm that you are at least the age of majority in your place of residence, or that you’ve given consent for any minor dependents to use this Site.

You agree not to use our products or services for any illegal or unauthorized purpose, and not to violate any applicable laws (including copyright laws). Any misuse of the Site may result in termination of your access or Services.

3. General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your non-payment information (like messages or uploads) may travel unencrypted over networks, but your payment information is always encrypted during transmission.

You may not reproduce, sell, or exploit any portion of the Service without our written consent.

4. Accuracy of Information

We work hard to keep all product and site information accurate, but we can’t guarantee it will always be up to date or error-free. You agree that it’s your responsibility to check our site for any changes or updates before relying on information.

5. Product Availability & Pricing

Prices and availability may change without notice. We reserve the right to modify, limit, or discontinue any product or service at any time.

We make every effort to display product colors and images accurately, but please note that screen settings and lighting can slightly affect appearance.

All of our products are offered exclusively online through our website and are handmade to order in limited quantities. Each piece is created with care and intention — not mass-produced.

All purchases are subject to our Return Policy.

6. Orders, Billing & Account Information

We reserve the right to decline or cancel any order at our discretion, including when multiple orders appear to be placed by resellers or distributors.

You agree to provide accurate, complete, and current billing and contact information for all orders. Keeping your information updated helps us process your orders smoothly and reach you if needed.

For details on exchanges or returns, please see our Return Policy.

7. Third-Party Tools & Links

We may provide links or access to third-party tools and websites for your convenience. These are outside our control and provided “as is.”

We are not responsible for the content, accuracy, or policies of any third-party sites. Always review their terms before engaging in transactions with them.

8. User Content & Feedback

If you share ideas, comments, or submissions with us (whether through email, social media, or our Site), you grant us permission to use them without restriction for promotional or operational purposes.

You agree not to post or send content that’s illegal, offensive, or violates anyone’s rights. We may remove any content we find inappropriate.

9. Personal Information

Your submission of personal data through our store is governed by our Privacy Policy.

10. Errors or Omissions

Occasionally, our Site may contain typographical errors or inaccuracies — especially regarding pricing or product details. We reserve the right to correct these and to cancel or adjust orders affected by such errors.

11. Prohibited Uses

You may not use this Site or its content to:

  • Break any laws or infringe on intellectual property rights
  • Harass, abuse, or discriminate against others
  • Upload malware or malicious code
  • Collect personal data about others
  • Spam, phish, or engage in fraudulent behavior
  • Circumvent Site security features

Violation of these rules may result in immediate termination of access or orders.

12. Disclaimer of Warranties & Limitation of Liability

We do our best to provide reliable products and services, but we can’t promise uninterrupted or error-free operation.

All products and services are provided “as is” and “as available,” without warranties of any kind unless explicitly stated.

Projects817 — including its team, affiliates, and partners — is not liable for any damages resulting from your use of our Site or products, to the fullest extent permitted by law.

13. Indemnification

You agree to defend and hold harmless Projects817, its affiliates, employees, and partners from any claim or demand (including reasonable legal fees) arising from your violation of these Terms or misuse of our Site.

14. Severability

If any part of these Terms is deemed unenforceable, the rest will remain in full effect.

15. Termination

You may stop using our Services at any time. We may suspend or terminate your access if we believe you’ve violated these Terms, or for any reason we deem necessary to protect our brand or customers.

16. Entire Agreement

These Terms, along with our posted policies (like the Privacy and Return Policies), form the entire agreement between you and Projects817. Any previous agreements or understandings are replaced by these Terms.

17. Governing Law

These Terms and any related agreements are governed by the laws of the United States, without regard to conflict-of-law principles.

18. Updates to Terms

We may revise or update these Terms from time to time. The current version will always be available on this page. Your continued use of the Site means you agree to the updated Terms.

19. Contact Us

Questions about these Terms? We’re happy to help.

📧 customerservice@projects817.com